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Cape Town City Hall
SITE INFORMATION

Privacy Policy

Last updated: 9 November 2026

This notice describes how the operator of placeonthebay.co.za handles personal information when you use this website. Place on the Bay is a static travel information site. It does not take bookings, accept payments, or provide user accounts.

Responsible party and contact

Responsible party: Place on the Bay, website operator.
Address for service: Victoria Road, Camps Bay, Cape Town, Western Cape, South Africa.
Privacy contact: capeletters@placeonthebay.co.za

Information collected and why

You can browse without giving us personal information. If you email us or prepare a message through the contact form on the About page, you choose to provide your name, email address and message. The form opens your email application; it does not transmit the message from this website. We use details you send to answer your enquiry and handle related follow-up. If you do not provide contact details, we may not be able to reply. No law requires you to use the contact form.

The website has no account system, advertising tracker, or analytics tool. The hosting provider may receive technical connection records, such as an IP address, request time and browser details, to deliver and protect the pages. The provider controls those records under its own terms; the website operator does not receive them through a site form.

Recipients and international handling

If you email us, your message is handled by your email provider and the provider that hosts the recipient mailbox. The website operator may use email or hosting providers to deliver and store messages. These providers may process information in other countries. Their locations and safeguards depend on the services used; check the relevant provider terms for details. We do not sell personal information or use it for marketing lists.

Cookies and external links

The website does not intentionally set analytics or advertising cookies. Your browser or hosting provider may use technical storage needed to deliver the pages. Links to other websites are governed by those sites' own privacy notices, which we do not control.

Retention and security

Enquiries are kept only while needed to respond and meet applicable record-keeping or legal obligations. The operator takes reasonable steps to limit access to correspondence and protect it, but email and internet transmission cannot be guaranteed secure in every circumstance. If a security compromise affecting personal information is discovered, the responsible party will handle notification as required by law.

Your rights

Subject to applicable law, you may ask whether the responsible party holds personal information about you, request access or correction, ask for deletion where appropriate, or object to processing. To make a request, write to capeletters@placeonthebay.co.za. We may ask for enough information to verify your identity and respond.

You may also contact the Information Regulator of South Africa: enquiries@inforegulator.org.za or 010 023 5200. Visit the Information Regulator website for complaint information.

Changes to this notice

This notice may be updated when the site or its data handling changes. The revision date at the top of this page shows the latest published version.

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Camps Bay, Cape Town, South Africa

capeletters@placeonthebay.co.za